WHAT IS ONLINE COACHING?

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• Online coaching should be more than generic training and diet plans, grouped with weekly check-ins, which has sadly become common place recently. It should be as close to a face to face coaching experience as possible. That means knowing your coach, having programming tailored to your lifestyle and needs, and being supported through more than just a weekly, or even monthly email.

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• The level of service you receive from us varies depending on the coaching package you select. However, the quality remains the same high standard; all programming will be bespoke and tailored to your needs.

 

WHAT IS THE COST OF COACHING?

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• All coaching packages are paid monthly through our website via PayPal. The cost of each package depends on the choice of coach and the type of package chosen.

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• All packages can be found on the ‘Shop’ section of the website.

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• Your first payment is taken on the day you sign up, then the same date each month  thereafter.

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WHAT IF I ONLY WANT TO SIGN OF FOR 1 MONTH?

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• There is a 3 month minimum sign up for all coaching packages: this is because it takes time and commitment from both client and coach to achieve significant results and a 3 month time frame ensures we get every client to their goals.

 

• After the initial 3 months, there is absolutely no obligation to continue; all you need to do is get in touch to notify us that you do not wish to continue and we will cancel your membership.

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WHAT IS THE CANCELLATION POLICY?

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• All packages are paid for monthly and in advance. For example, if your membership runs from Jan 10th- Feb 10th, the payment will be taken on the 10th, giving you until the 9th of the following month to cancel. However, membership, and thus coaching, will continue until the final day of your respective month

WILL CANCELLING COACHING AFFECT MY ABILITY TO RETURN AT A LATER DATE?

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• No, if you wish to return at any point simply contact us to confirm, then go through the shop section of the website to choose your coach and make payment.

 

HOW DO YOU TAKE MY PAYMENT?

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• All our payments are taken automatically via PayPal: if you have any concerns or questions, please visit their help centre or contact us directly.